Last Updated: [DD Month, 2025]

This Privacy Policy governs how H Dobariya Hai (“we”, “our”, or “us”), the operator of hdobariya.com, collects, uses, discloses, and protects personal information you provide when you visit or make a purchase from our Silver Jewellery store (the “Site” or “Store”).

1. Introduction & Applicability

This Policy applies to all users of the Site, including customers, visitors, and those who register accounts with us. It outlines the personal data we collect, why and how we use it, how it may be shared, and your rights regarding your data.

2. Data We Collect

a. Information You Provide Directly

  • Personal Information: Name, email address, phone number, billing & shipping addresses, and order details when you place an order or register an account.
  • Account Credentials: Username, password (stored in encrypted form).
  • Customer Support Data: Any information you submit when communicating with us via email (dobariyadiamond@gmail.com) or contact forms.

b. Information Collected Automatically

  • Technical Data: IP address, browser type, device details, operating system.
  • Usage Data: Pages visited, session duration, interaction patterns using cookies, web beacons, log files, and analytics tools.
  • Analytical & Tracking Data: We may use Google Analytics or other analytics platforms to improve our services.CookieYesJewelry Designs

c. Third-Party Integrations

  • Information processed via payment gateways (such as Stripe, PayPal). We do not store your complete card details; these are handled securely by the payment providers.TermsFeedJewelry Designs
  • Data from email marketing or social login tools (if any).

3. Purpose of Collection

We process your data to:

  • Fulfill orders, process payments, and manage delivery.
  • Communicate order updates, confirmations, and support responses.
  • Send marketing notifications or newsletters when you opt-in.
  • Analyze user behavior and improve our site’s functionality and security.

4. Legal Obligations & Compliance

Under the Information Technology (Reasonable Security Practices and Sensitive Personal Data or Information) Rules, 2011 (India), we clearly inform you about the personal data we collect and the reasons for collection.Wikipedia
If applicable, we also comply with international privacy laws like GDPR, CCPA, etc.

5. Sharing Data with Third Parties

We share data with:

  • Payment Processors (e.g., PayPal, Stripe) to complete transactions.
  • Delivery Services to deliver your silver jewellery orders.
  • Analytics or marketing services for performance tracking and marketing campaigns.
  • Legal or regulatory authorities, if required by law or to protect our rights and safety.

We do not sell or trade your personal information to third parties without consent.Jewelry DesignsThe Jewelry Store

6. Data Retention

  • Incomplete or failed orders: retained for a short period (e.g., 30 days) for troubleshooting.
  • Completed orders: retained for legal, tax, accounting, or audit purposes (suggest retention of 3–7 years).
  • Account data: may be retained for a reasonable duration, after which inactive accounts may be anonymized or deleted.

7. Cookies & Tracking Technologies

We use cookies for:

  • Essential functions: maintaining your cart, login status.
  • Analytics cookies: to understand user behavior and improve the site.
  • Marketing cookies: to show relevant promotions, if consented.

You can manage or disable cookies via your browser settings.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you.
  • Correct or update inaccurate information.
  • Request deletion of your data (“Right to Erasure”), unless retention is legally required.
  • Withdraw consent for marketing communications or cookies.
  • Data portability — receive your data in a structured, machine-readable format.

Please contact us with such requests via dobariyadiamond@gmail.com.

9. Security Measures

We adopt industry-standard practices to protect your data:

  • SSL/TLS encryption for secure data transmission.
  • Secure servers, firewalls, access controls, regular software updates, and backups.

10. Policy Changes

We may update this Privacy Policy as our practices or legal requirements evolve. The “Last Updated” date will be revised. Important changes will be notified to users appropriately.

11. Contact Details

For any questions or concerns regarding your data or this policy, please reach out to:
Email: dobariyadiamond@gmail.com
Website: hdobariya.com

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