At Hdobariya, we make sure your jewellery reaches you safely, beautifully packed, and on time.
Here’s how our order & delivery process works:
1️⃣ Place Your Order
- Browse our exclusive collection of 92.5 Sterling Silver jewellery and add your favorites to the cart.
- Choose between Prepaid or COD (Cash on Delivery) options at checkout.
- COD Orders require 10% advance payment + shipping charge (non-refundable).
- Prepaid Orders have no advance or extra conditions.
2️⃣ Order Confirmation
- Once your payment or advance is received, your order is confirmed instantly.
- You’ll receive an email/SMS confirmation with your order details and estimated delivery date.
3️⃣ Packaging & Dispatch
- Every item is quality-checked, polished, and securely packed in premium Hdobariya boxes.
- Orders are usually dispatched within 1–3 business days (excluding Sundays & public holidays).
- You’ll receive a tracking ID once your order is shipped.
4️⃣ Delivery Timeline
- Standard Delivery: 4–7 business days (depending on your location).
- Express Delivery: Available on request at an additional cost.
- All parcels are shipped through trusted courier partners for safe and timely delivery.
5️⃣ Receiving Your Order
- Please ensure someone is available to accept the package at the delivery address.
- In case of COD orders, kindly keep the remaining payment ready in exact amount.
- Inspect the outer package before accepting delivery — if it’s tampered, do not accept it and contact us immediately.
6️⃣ Return or Exchange (Prepaid Orders Only)
- If you wish to return a prepaid order, you can request within 3 days of delivery.
- A 10% deduction + shipping charge will apply as per our Refund Policy.
- COD advance payments are non-refundable.
7️⃣ Support & Assistance
If you have any questions about your order, delivery, or return — we’re here to help!
📧 support@hdobariya.com
📞 +91 81530 91830
🌐 www.hdobariya.com
